A friend found this website for me, and once I started looking around, I knew quickly they had what I was looking for, which was unfinished wood cutouts in various sizes. Typical brick and mortar craft stores have cute shapes, but not in the LARGER sizes I wanted. Build-A-Cross had the shapes AND larger sizes I wanted for my project. I was able to easily add my order to my cart, pay, and submit my order. I quickly received an email stating my order was placed, and within a day, I think it was, I was emailed to let me know my order was shipped. A tracking number was provided, and I received my order within just a few days, all very nicely packaged to avoid damage in shipping. I am beyond pleased with the quality of my items, and as soon as I choose my paint colors, my project will be completed, making my yard cheerier than before! (I ordered various sizes of dragonflies for this project.) I'll likely order again from Build-A-Cross, and I have to say, I do like that all proceeds go to help with their substance abuse program. I truly couldn't be happier that my friend found this website for me! :) Thank you, Build-A-Cross!